• Courteous personal approach, fast communication
  • Knowledgeable advice and willingness to help
  • Satisfied customers
  • Online live chat service (see chat window in right-down corner)
  • New products, special offers! Get on the mailing list (see Newsletter field at the bottom of the website)
  • Product guide to help you choose product for you. To read more click here.
  • An informed via email about the availability of the product if you are currently not in stock
  • Return the goods within 30 working days


  • We ship worldwide. To read more about shipping to your country click here.
  • Shipping to all countries within European union at reasonable price.
  • If you buy more you will pay less for shipping. For orders over 500€ is free shipping to several countries.
  • Possibility to pay less expensive postage to countries outside of Europe. Please mail us to and we can find out what are the options for less expensive postage to your country.
  • For orders outside of EU, our 20% VAT is not counted


  • We offer tested and high quality products from manufacturers who are among the world leaders with whom we are in direct contact.
  • Most products sold by us is not manufactured in China, we prefer European manufacturers and many products are made in America, Canada or Japan.
  • All products are new, directly from the manufacturer with full warranty.
  • For many brands we are authorized dealers


  • Choice of payment: GP webpay - 3-D Secure (by ČSOB bank) or payment via Bank transfer.


  • Prompt service
  • All products labeled as  “in stock” are in stock real & ready to ship
  • Dispatching orders the day they are received or the next working day
  • Order confirmation & shipment notification with tracking information
  • Choice of delivery service for your orders: by Courier service or Slovak Post services
  • Outdoorline.sk is dedicated to providing our customers with the best service possible! We understand that you want to be part of the process throughout the order and delivery of your order. You will know the status of your order every step of the way – in real-time. We believe that it is important for us and you to know your order status from the moment your credit card is submitted for authorization and verification, to the arrival of your product at your doorstep. After we receive your order we will send you confirmation of your order by email: Thank you for placing your order. Your order was received successfully and is presently being verified. Please note: your order is not charged until it is shipped. At this point you will be assigned an order number and you can verify your order via the email we sent to the supplied email address.


  • We're always trying to improve our customer service by making our customers as happy as possible. We are open to your suggestions to improve this website. We have never received a suggestion that we did not appreciate :) If interested, please contact us at
  • We offer to our customer a possibility of a rating and comment each product and also provided services, this option has benefited many satisfied customers and their views and thoughts can be found in the reviews of each products.


  • We store personal information of our clients and customers as confidential. To read more click here.


  • If you need additional assistance or have any questions please read FAQ.
  • If you haven't found the answers for your question, please ask us and we will get back to you shortly.